1. Information About Us
Horton Pharmacy Limited is a company registered in England and Wales with Company Registration Number 1116528, with its registered office at Horton Local Centre Pelman Way Epsom KT19 8HJ United Kingdom. Please see the “contact us” page on the Website for full contact details.
2. Collection of Information
In order to provide you with the services you require, we will collect personal information about you from our website, telephone conversations, emails and written and verbal communications.
We will only use the information that we collect about you lawfully (in accordance with the General Data Protection Regulations (GSPR)(EU) 2016/679).
We collect information about you for the following reasons:
– To process your order;
– To provide you with the best service possible and to inform you regarding any future products/services that we will offer in the future;
– To record details of all medicines and other products we supply to you, and medicines that you or your doctor tells us you may have from us on repeat prescription.
The type of information that we will collect about your register on the website are:
– Phone Number
– Email Address
– IP Address
We will not email you unless you have given us your consent. If you are already subscribed to receive our marketing emails, you may opt at any time by clicking on the unsubscribe link at the end of every email we send you.
3. Use of Information by Horton Pharmacy
If you open an account on the Website the information you provide will be used by Horton Pharmacy to verify your identity, to create an account and to process any orders for goods and/or services received, the provision of health care or treatment, the management of health care systems, or necessary for reasons of public health in the area of public health.
If Horton Pharmacy open an account for you, we will use the information provided to administer your Account.
Unless you have expressly asked us not to do so, Horton Pharmacy may use information provided for marketing purposes, to undertake marketing analysis and to make general improvements to the Website and our products and services.
4. Disclosure of information by Horton Pharmacy to third parties
Horton Pharmacy may share your information with credit reference agencies and other third parties (as described at section 4 above). Horton Pharmacy may also share your information with any of our associated organisations or business partners for administrative purposes and so that any information or goods or services you have requested can be provided.
Horton Pharmacy may also share your information with any organisation that buys or is interested in buying our business or assets, or to whom Horton Pharmacy transfers its agreement with you, and in the course of any negotiations that may or may not lead to such a transfer or sale.
Horton Pharmacy may allow third party providers and contractors who supply goods or services to us or who process information on our behalf incidental access to your information. In such circumstances, we will endeavour to ensure that such third parties keep your information secure and do not use it for their own purposes.
Horton Pharmacy will disclose any information provided if required to do so by law (such disclosure may be to enforcement authorities or to a third party in the context of actual or threatened legal proceedings) to the extent so required. Unless permitted or required to do so by law, we will not otherwise share, sell or distribute any of the information provided to us by you without your consent.
Cookies are small data files that most website operators place on the browser or hard drive of their user’s computer. Cookies may gather information about the user’s use of the website or enable the website to recognise the user as an existing customer when he returns to the website at a later date. More recently, cookies have also been used to collect information about the user which allows the website operator or a third party to create a profile of the user, his preferences and his interests for the purpose of serving the user with targeted, interest-based advertising.
Most browsers now currently automatically accept cookies by default, although they can be set so that cookies are accepted by clicking an “accept” button but users can change those settings to block some or all cookies.
If a user accepts cookies from the site, it might makes sense for the website operator to store that preference (for example, by setting a “cookie acceptance” cookie on the user’s browser or hard drive) to avoid the need to obtain consent again when the user next visits the site. The 2003 Regulations allow website operators to make the user’s access to certain web pages dependent on his acceptance of cookies. As a matter of good practice, the user should be informed, however, that restrictions on his use of the website apply if he decides to reject cookies.
We use the following categories of cookies:
1. Strictly necessary cookies. These are cookies that are required for the operation of our website and to enable you to access certain services on the Website. They include, for example, cookies that enable you to log into secure areas of our website.
2. Analytical/performance cookies. These cookies collect anonymous information on pages visited and allow us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way the Website works, for example, by ensuring that users are finding what they are looking for easily.
3. Functionality cookies. These cookies are used to recognise you when you return to the Website to improve your use of the Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
The above cookies also fall into 2 categories – session or persistent. Session cookies expire at the end of your browsing session (when you leave the Website) and persistent cookies expire at a specified time in the future.
Since they do not have a direct relationship with the user, third parties (for example, advertising networks) that want to place cookies on users’ equipment through a website that they do not operate themselves will find it difficult to provide users with the necessary information and to obtain valid consent. The Information Commissioner’s guidance therefore raises the possibility that third parties may wish to consider including a contractual obligation into their agreements with website owners that imposes an obligation on those website owners to satisfy themselves that appropriate steps will be taken to provide information about the third-party cookies and obtain consent.
Given that they have no control over the cookies set by their advertisers, website owners should ideally reject such an obligation. Instead they should bring the fact that third parties may be given access to the website for the purpose of setting cookies to the user’s attention without being seen to accept any liability for the third party’s compliance with its legal obligations. For more information about third-party cookies, see Practice notes, Cookies: UK issues and Complying with the new cookie regime: practical steps
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, please note that if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Website.
6. Your Rights
You have the right to see any of the information we hold about you on payment of a statutory fee (currently £10.00). You also have the right to correct any errors in the information we hold about you; please inform us of any changes you would like to be made to your details so that we can keep our records accurate and up to date.
You have the right to opt out of receiving any marketing material from us at any time by sending a written request to us or by clicking the unsubscribe link within our communications.
7. Further Information
If you have any queries about the information held by Horton Pharmacy about you or would like to exercise the rights set out above at section 6, please contact us.